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Turn survey responses into feedback you can prioritize

Automatically send completed Survicate survey responses to Productboard as tagged, segmented feedback.

Overview

Survicate is a survey platform for running NPS, CSAT, CES, and custom in-product surveys. Completed responses sync automatically to Productboard's insights boards as feedback, tagged and organized for prioritization. Product teams use it to bring structured survey data into their existing feedback workflow without exporting or copying responses by hand.

Sync completed responses automatically

When a respondent finishes a Survicate survey, the response is sent to Productboard as a piece of feedback. Partial or incomplete responses aren't synced.

Run any survey type

NPS, CES, CSAT, and custom surveys built from Survicate's 400+ templates all sync to Productboard, so teams can capture feedback in whatever format fits the moment.

Choose which surveys sync

Each survey's Connect tab controls whether its responses route to Productboard, so teams can send only the surveys relevant to prioritization.

Arrive pre-tagged and segmented

Feedback created from a synced response is automatically tagged. Because Survicate surveys can target specific audience segments, the feedback that lands in Productboard reflects the segment it came from.

Setup

Productboard admin rights are required. Setup is initiated from Survicate, not from Productboard's own Settings β†’ Integrations.

  1. In Survicate, go to Integrations from the main dashboard.
  2. Find Productboard in the integrations list, click Connect, and authorize using your Productboard admin credentials.
  3. For each survey you want to sync, open its Connect tab and select Create notes.

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