Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.
Get the right products to market, faster, through a world class services experience.
Our proven methodology has driven product excellence, strong adoption and transformation across many organizations.
Why Productboard Customer Success & Services?
Engagement Managers: We have years of experience from consulting and customer success, bringing best practices to help customers transform their product organizations. We know change management and how to rally your teams towards adoption.
Solutions Architects: We bring years of experience as product managers to our customers to help them envision and architect their optimized product development lifecycle.
Trainers: We specialize in adult learning in SaaS environments and enable rapid change and education of both Product Managers and stakeholders to ensure large scale organizational change.
120%
Our programs bring 120% more weekly roadmap views
50%
Our solutions architects bring 50% more uplift of value from Productboard
Services We Offer
Process Architecting
Prototype your workflows and configure your workspace, including integrations.
Program Management & Product Operations
Build a transformation program to promote change management and drive adoption.
Training
Educate and enable your product team and stakeholders.
Strategic Consulting Services
We pair clients with the optimal resources to accomplish their strategic objectives.
Onsite Workshops
Bring stakeholders together with Productboard experts in a dynamic environment.
Knowledge Hub
3 principles for successfully driving transformation in your product organization
A program is an initiative to manage a transformation in an organization. This often involves introducing a new tool and making sure it’s implemented successfully, but it can really apply to any type of transformation.
Aggreko transforms their product organization with the help of Productboard’s professional service
Stephen Doherty, Head of Product, Load Banks & Electrical Distribution at Aggreko shares his experience working with Productboard’s Professional Services team.
5 key design decisions to consider in your product process
By revamping your product management process, the goal is to improve efficiency, account for new people, or bring your company into the next stage of maturity.
Change often fails, but with the right strategy in place, it doesn’t have to. During this on-demand session, you’ll learn why change frequently fails at organizations, the key components of a strong change management framework, and 5 key design decisions that drive successful change.
